PRIVACY POLICY

FirstPage – Designed Events belonging to Carla Almeida Luis unipessoal, Lda, a sole proprietorship company with head office at Rua Direita nº 22 – 2º derecho – Aveiro, corporate body no. 514577657, is responsible for the processing of personal data voluntarily provided by the User.  

The information gathered by FIRSTPAGE – DESIGNED EVENTS concerning Users is only and only that is voluntarily provided by them for the creation of the account or to contact FIRSTPAGE – DESIGNED EVENTS through the option “newsletter” or the data provided in the online store. The User intending to create an account and, therefore, to acquire Products must provide, his name, telephone contact, email, nif and billing address. 

The use and processing of personal data collected on our site is carried out in compliance with the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and to the free movement of such data and repealing Directive 95/46 / EC (General Regulation on Data Protection).

HOW ARE PERSONAL DATA COLLECTED?

Form filling;
Workshop registration;
Subscription to the newsletter;
Direct contact with FIRSTPAGE – DESIGNED EVENTS;
Cookies;

The Cookies are used to store information, improving the functionality of the site. The  cookies  do not give any kind of access to personal information or your user’s computer. They consist only of information that the server places on the side of the visitor of the site, making the user to be recognized when they return to visit the same page and this one is able to visualize more easily, improving the navigability by those who frequent a  website .

Most browsers  allow, by default, the use of  cookies . If desired, you can change the browser settings   to prevent them from being used.

However, by preventing the use of cookies , you may compromise how you interact with this  website  and with others, and FIRSTPAGE – DESIGNED EVENTS is not responsible for any browsing and interaction problems.

WHAT TYPE OF INFORMATION IS COLLECTED AND HOW IS IT USED?

In our online store, we collect the name, phone number, email address, customer’s age, and billing address for use in marketing campaigns, prizes, and newsletters. In addition, when making a purchase on our site, we will also collect information on the delivery address and payment details.
Only FIRSTPAGE – DESIGNED EVENTS will have access to the personal data provided voluntarily by the users of this website. No personal information will be commercialized or provided to other entities.
We may also collect other information about the customer experience on our site that contribute to the improvement of our service.
Customer data allows our employees to process your orders, notify you about important changes to the site’s features, and more efficiently communicate our products and services.
We may also periodically email you information about products and services, campaigns, promotions and special offers. If you do not wish to be contacted for these purposes, you may cancel your personal account at our website at any time.

 

RETIFICATION OF DATA

Users may review or update the information provided to FIRSTPAGE – DESIGNED EVENTS at any time by entering the reserved area and promoting its change.
If you wish to completely delete the account created on the site, please send an email to FIRSTPAGE – DESIGNED EVENTS for the general address to request that the account and the personal data provided are deleted from the database.

RIGHT TO THE ELIMINATION OF PERSONAL DATA

Please be aware that as the holder of the personal data you have the right to obtain from FIRSTPAGE – DESIGNED EVENTS, as the person responsible for the treatment, The elimination of your personal data without undue delay and the latter has the obligation to erase the personal data without undue delay, if personal data are no longer necessary for the purpose for which they were collected or processed, or if consent is withdrawn.

VIOLATION OF PERSONAL DATA

In the event of a breach of personal data, the controller (FIRSTPAGE – DESIGNED EVENTS) shall notify the competent control authority (National Data Protection Commission) without undue delay and, where possible, within 72 hours of becoming aware of unless the breach of personal data is likely to result in a risk to the rights and freedoms of natural persons. If the notification to the supervisory authority is not transmitted within 72 hours, the reasons for the delay shall be followed up.
Whatever the violation of personal data, it is documented by FIRSTPAGE – DESIGNED EVENTS with the following information: the facts related to them, their effects and the measure of repair adopted.

HYPERLIGATIONS FOR THIRD PARTY SITES

On our website we provide the information of who our partners are for the purposes of collection points. The User clicking on each of the images is redirected to the respective internet pages.
However, FIRSTPAGE – DESIGNED EVENTS has no control over the information collected by this site, nor do we have access to this data and should read the privacy policy contained in each of them.

CONTACTS OF THE PERSON RESPONSIBLE FOR THE TREATMENT OF PERSONAL DATA

Any questions regarding this Privacy Policy should be directed to  firstpage@firstpage.com .

Contacts:
Telephone: +351 234 136 895
Email: 
firstpage@firstpage.pt .
Address: Rua Dr. Orlando Oliveira, 28C – Forca, Aveiro 

TERMS AND CONDITIONS

WHAT ARE THE GENERAL CONDITIONS OF USING THIS SITE?

The purpose of these conditions is to define the General Conditions of Sale between FIRSTPAGE – DESIGNED EVENTS (Carla Almeida Luis, unipessoal, Lda, sole proprietorship company with registered offices in Rua Direita nº 22, 2º derecho – Aveiro, company number 514577657, and hereinafter by FIRSTPAGE – DESIGNED EVENTS) and the User, from the time of purchase to the various services provided by FIRSTPAGE – DESIGNED EVENTS., such as the general contractual conditions for the purchase of Products and also the general conditions of use of the Online Store.
Thus, access to and use of this site as well as the products available are subject to our Terms & Conditions (T & C):

  • By using this site, you agree to the terms of use of this site, which may be updated from time to time by FIRSTPAGE – DESIGNED EVENTS. We therefore advise you to visit this page regularly to keep abreast of any changes that may have been made to them.

  • The FIRSTPAGE – DESIGNED EVENTS reserves the right to withdraw or change products without notice and without having to announce the reason.

  • The FIRSTPAGE – DESIGNED EVENTS shall not be liable if for any reason this website is unavailable for a certain period of time.

  • The FIRSTPAGE – EVENTS DESIGNED may occasionally restrict access to some areas of it.

  • The FIRSTPAGE – DESIGNED EVENTS is not responsible for damages or losses that may arise from the use of any information on this site.

  • Some links that exist on this site redirect the User to external sites of FIRSTPAGE – DESIGNED EVENTS so, by clicking on the links, automatically leaves the website of FIRSTPAGE – DESIGNED EVENTS and since we have no control over these sites, we can not be held responsible for the material present in them, on their T & C and privacy policies.

  • To place an order, the User must be over 18 years old and must provide true data that allows the successful processing of your order.

  • For all purposes, FIRSTPAGE – DESIGNED EVENTS considers that a legal person is identified and individualized by the connection between its social designation, registered office and collective identification number.

  • Our online store is hosted at Nathing which provides an online e-commerce platform that allows us to sell our products online.

 ATTENTION: Read these T & C carefully before using our site. If you do not agree with all the terms and conditions of our T & C then you will not be able to access the site or request any of our products through this route.

If you prefer you can contact us directly to the following contact:

League +351 234 136 895 OR firstpage@firstpage.com

 

 

HOW DOES IT WORK TO CUSTOMER AREA?

In order to use this functionality, the User has previously had to accept all the conditions set forth herein and can not claim ignorance or non-application of any provision herein and also give his express, free and informed consent to the processing of personal data proposed by FIRSTPAGE – DESIGNED EVENTS.
Thus, this functionality will only be accessible to the User that: 1) fill in all required and required fields; 2) accept the present T & C and Privacy Policy; 3) provide your consent and 4) complete the account creation process.
The creation of the account presupposes and implies the availability of true and reliable information about the User and should, whenever necessary, update it in the area reserved in the “edit account” option.
If you provide false or inaccurate information, you will be solely responsible for it, as well as for any damages that you may cause to us or to any third party.
Regarding the password provided, this is personal and non-transferable and non-disclosure is the sole responsibility of the User. The User may, in his reserved area, change his password whenever he sees fit.
With regard to the personal data provided by the User, see the 
Privacy Policy .

WHAT ARE THE GENERAL CONTRACTUAL CONDITIONS FOR THE ACQUISITION OF PRODUCTS?

You may purchase the Products on our site (Products / Store tab).
Please be aware that it is expressly prohibited from making false and / or fraudulent orders and / or purchases. Whenever this type of action is suspected, FIRSTPAGE – DESIGNED EVENTS may, without further and with immediate effect, cancel and cancel them, and may also inform the competent authorities of these situations.
All information relating to the Products will be provided through the site or through direct contact with FIRSTPAGE – DESIGNED EVENTS., And the information contained in the website is merely illustrative and is valid only as a way to make them known. FIRSTPAGE – DESIGNED EVENTS shall not be liable for the timeliness and accuracy of the information contained on the Website with respect to the Products, in particular with respect to the images displayed, and are merely illustrative; prices and commercial conditions.
The information contained herein represents only an invitation to contract, and no conclusion is reached until the conclusion of the contractual process by one of the ways provided here and consequent acceptance by FIRSTPAGE – DESIGNED EVENTS.

ATTENTION: Although the Products appear on this site, this does not determine their existence in  stock .

READ MORE ABOUT OUR CONTRACTUAL CONDITIONS:

The sale of Products in accordance with the terms provided herein is governed by the general contractual conditions established here, by the particular contractual conditions established between the parties through each of the possible contact channels, and also by other applicable legal provisions, in Decree-Law no. 7/2004 of 7 January. As the User is a Consumer for the purposes of the provisions of Decree-Law no. 24/2014, of February 14, the respective legal regime applies.

[1]  “Consumer” means a natural person who acts for purposes that are not part of his commercial, industrial, craft or professional activity (cf. Article 3 (c) of Decree-Law no. 24 / 2014, of 14 February. For compliance with the provisions of article 18 of Law no. 144/2015, of September 8, see the information that we make available  here .

PRE-CONTRACT INFORMATION

a) Identity of the supplier of the Products: Carla Almeida Luis unipessoal, Lda, corporate person no. 514 577 657, with registered office at Rua Direita nº 22 – 2º derecho – Aveiro, with the telephone contact: 234136895, email address firstpage @ firstpage .pt;
b) The characteristics and composition of each of the Products are made known on this site and, as far as possible, through each of the contact channels used, and the User should, whenever in doubt, contact our support line in advance. Client;
c) The total price of the Products, including taxes, or any other charges that may exist, are presented to the User before completing the ordering process;
d) The total price of the Products includes the collection of the same at the collection points identified here or at our headquarters.
e) The terms of payment and the delivery times are those included in the general conditions;
f) The system of handling complaints will be as provided here;
g) The User who is a Consumer may exercise the right of free resolution of the contracts entered into if we are not subject to any exception reasoned in the law
h) The Consumer who has declared that he intends the immediate production of the Products acquired, thus giving the express consent to this end, recognizes for all legal purposes that such consent implies the loss of the right of free resolution, consciously and freely abdicating the exercise of such right for all legal purposes;

[1]  Exceptions to the right of free resolution (some):

– Provision of products made according to consumer specifications or clearly personalized;
– the supply of goods which, by their nature, can not be returned or are liable to deteriorate or become out of time;
– Supply of sealed goods not subject to return for reasons of health protection or hygiene when opened after delivery.

 Otherwise, FIRSTPAGE – DESIGNED EVENTS recognizes the right of free resolution in the following terms:

– O Consumidor tem o direito de livre resolução do presente contrato no prazo de 14 dias de calendário, sem necessidade de indicar qualquer motivo e através de qualquer declaração inequívoca de resolução do contrato.. O referido prazo expira 14 dias a contar do dia seguinte ao dia em que adquire a posse física dos Produtos se inicia, salvo nas situações em que o Consumidor reconhece a perda do direito de resolução.
– Exercendo o seu direito de livre resolução, o Consumidor tem a obrigação de, no prazo de 14 dias a contar data em que tiver comunicado a sua decisão de resolução, devolver, em perfeitas condições de utilização, com as respetivas embalagens, os Produtos, para a morada constante dos presentes T&C.
– In case of termination of this agreement in the T & C here provided, all payments made will be returned to the Consumer.
– The return of the amounts to the Client will be made as soon as FIRSTPAGE – DESIGNED EVENTS receives the Products and always within 14 days from the date in which it came to know through the formal means provided here, the decision to terminate the contract. The Consumer expressly accepts that the return of the amounts to be returned is made by bank transfer, to NIB indicated in the return communication.

 

DELIVERY OF PRODUCTS

  1. In store or via carrier:

    FIRSTPAGE – DESIGNED EVENTS has a network of partners in the city of Aveiro where products ordered by the user can be lifted. This is a form that FIRSTPAGE – DESIGNED EVENTS has found to be able to get our products in the best conditions to our customers, avoiding the collection of shipping costs.
    Know that, such partnerships have been written down so as to ensure delivery of the product to our customer under the best conditions.

    The collection points are as follows:

    • Loja da FIRSTPAGE – DESIGNED EVENTS.

    And the same can be selected by the Customer on the order.

  1. Delivery times:

    The delivery time of our Products is a maximum of 10 business days. This information is known to the customer before the order and as soon as this is done, through authorized email.

  1. Prices and commercial conditions:

    The prices of the Products are those determined at any time by FIRSTPAGE – DESIGNED EVENTS, which may change them unilaterally at any time and without prior communication. However, if the price change occurs after the User has already placed the order and it has been accepted, the price can no longer be changed.
    Payment of the price must be made in the T & C provided for each of the contact routes provided herein, and may vary depending on each one of them, as well as the Products purchased.
    FIRSTPAGE – DESIGNED EVENTS reserves the right not to deliver the Products in case the User does not pay the full price. The User undertakes to indemnify FIRSTPAGE – DESIGNED EVENTS for all losses, including loss of profits, caused by the breach of its obligations to pay the price.
    FIRSTPAGE – DESIGNED EVENTS may, at its discretion, initiate promotional campaigns, entering into force on the dates and terms established by them.

WHAT ARE THE GENERAL CONDITIONS OF USING THE ONLINE SHOP?

  1. Procedure

    To add the Products you want to purchase to the shopping cart, you must have an account created.
    To continue with your purchases you have the possibility to select the Back button.
    Whenever a new Product is added to the cart, you will find the description of the product, its characteristics, the quantity chosen and the unit price with VAT.
    To change the quantity of any Product that is already in the cart, simply select the respective button and, in this way, add or subtract the units you want and automatically the quantities will be recalculated. If you wish to delete the Products already in the cart, simply click on the “X” and the product will be automatically deleted from the cart and the customer can return to the store if you click on the same option.
    To finish the order, simply select the “Checkout” button and then redirect to a section where you should choose the collection point, the date of collection of your order and the mode of payment.
    If you have, do not forget to enter the promotional code in the respective field and before finishing the order!
    Billing address is only requested to get you the due invoice according to your actual tax data. 

    Note that it is only possible to finalize the order and, in this case, use the online store, for purchases over € 5.00.
    To finish the order, you must click on “Order”. Depending on the payment method selected, you will receive instructions on how to proceed in the email.

    PLEASE NOTE: You can only finalize your order if you agree to the Terms and Conditions before proceeding by placing a visa to I agree to the terms of service and you will adhere to them unconditionally. (Read the terms and conditions)

  2. Means and conditions of payment

    FIRSTPAGE – DESIGNED EVENTS allows the customer to pay for orders in the following ways:

    • MBway, with direct payment through our telephone number made available when submitting the order, with direct link to our bank account;

    • Bank transfer to the nib indicated in the order submission, with direct link to our bank account. All orders paid by bank transfer must be picked up at the collection points and the customer will be accompanied by the respective proof of payment and the order number sent to him by email. Otherwise, we reserve the right to refuse delivery and any subsequent order made by us.

    • Cash payment at our headquarters. This option only applies to orders placed in our online store, whose selected collection point is our headquarters (PCI-Science and Innovation Park).

CANCELLATION OF ORDERS

The customer can only cancel your order if it has not yet been paid and is not yet in processing.
If the selected payment method has been “bank transfer” or “MB way”, to effect cancellation do not make any payment and send cancellation message with identification of the order number to the email: firstpage@firstpage.pt.
If the payment method selected was “in cash at our headquarters,” the order is automatically processed. In this case, the customer should contact us by email or telephone by Monday at 11:59 pm of the respective delivery week, saying that he wants to cancel the order placed. Otherwise, for each order that the same customer makes, we will be required to request an order confirmation via email or telephone.
If the customer places an order by selecting the “our headquarters” collection point and selecting as the “cash” method of payment, but does not go to the agreed place at the time of delivery or notify the reason for the failure, FIRSTPAGE – DESIGNED EVENTS reserves the right to cancel all orders made by that same user in the future. The customer will always be contacted to try to understand the reason for not picking up the order. If no response is obtained to us, the customer will be notified via email about the cancellation of any order you make on our website, within 10 days. 

SUGGESTIONS AND COMPLAINTS

The opinion of our customers is very important as it allows us to improve the services we provide. So if, for some reason, our customers are not satisfied with them or have any suggestions, we thank you for taking a few minutes of your time and let us know about the situation by sending a message to our email referred to in the “contacts” .
If the complaint relates to a specific order, customers have 14 days from the receipt of the order to contact our team and communicate the problem detected.
If the customer has received a defective or damaged product or if the product received is different from the one the customer actually ordered, you will need to attach a video to your complaint or at least some photographs where the problem is clearly visible the state of the box in which the order was delivered to you.
The customer shall also keep in his possession either the defective or damaged product or the box of the order until otherwise indicated by our team.
If at the moment of delivery of the order the outside state of the box is not in perfect condition, the customer must reject the delivery with the risk that the claim is not accepted because it is after delivery by the collection point.

INTELLECTUAL PROPERTY AND CONTENT

All intellectual property rights to software and content available through this site are the property of FIRSTPAGE – DESIGNED EVENTS.
The customer may save, print or display the contents of this site only for his personal use.
The publication, manipulation, distribution or reproduction, in any format, of any content of this site, nor the connection of the same to any business or company is not allowed.

CONTACTS

Any questions regarding T & C should be sent to us via email: firstpage@firstage.pt

Telephone: +351 234 136895
Email: 
firstpage@firstpage.pt
Address: Rua Direita, nº22 – 2º derecho – Aveiro